EducationEnglish.Phrasal verbsCOMMUNICATION · A2–B1

English lessons and practice games are intended for people aged 13 and over.

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← Phrasal verbs

Lesson 124 / Service & care

Welcoming guests to the reading corner.

5 phrases · 12 minutes · Look, listen and try.

Help guests, keep costs low and create a quiet reading corner.

After this lesson, you can

  • Use this lesson’s expressions to talk about the situation introduced above.
  • Distinguish “attend to” and “wait on” in context.
  • Use “keep down” in a sentence connected to your own situation.
Practice and check your answers →

Match words to pictures →Play What is She/He doing? →

A randomly assigned, fixed male or female synthetic voice for each phrase or sentence · Slow playback at 0.7× preserves pitch.

Phrase 1 / 5Understand context
An helps a visitor choose a suitable storybook from a low shelf.
An helps a visitor choose a suitable storybook from a low shelf.

attend to

She attended to a visitor who needed help.

Read the example again

She attended to a visitor who needed help.

We will attend to your request this afternoon.

Read the example again

We will attend to your request this afternoon.

View meaning & usage

Give someone or something the attention needed

attend to someoneattend to something

Keep “to”. This differs from “attend a meeting”, meaning be present at a meeting.

Cambridge Dictionary · attend to

Haven't studied yet
An sets a glass of water on the table for a seated reading guest.
An sets a glass of water on the table for a seated reading guest.

wait on

She waited on the guests at the reading event.

Read the example again

She waited on the guests at the reading event.

Two volunteers waited on the visitors.

Read the example again

Two volunteers waited on the visitors.

View meaning & usage

Serve guests food or drinks

wait on someone

Means serve, unlike “wait for”, meaning await. Here An brings water to guests.

Cambridge Dictionary · wait on

Haven't studied yet
An reuses stored decorations instead of buying new ones to keep costs low.
An reuses stored decorations instead of buying new ones to keep costs low.

keep down

She kept the event costs down by reusing decorations.

Read the example again

She kept the event costs down by reusing decorations.

Buying only what we need helps keep costs down.

Read the example again

Buying only what we need helps keep costs down.

View meaning & usage

Keep something at a low level

keep something downkeep costs down

Emphasises keeping a low level. It does not mean everything is free; the past of “keep” is “kept”.

Haven't studied yet
An gently asks two chatting children to quieten down as story time starts.
An gently asks two chatting children to quieten down as story time starts.

pipe down

The children piped down when the reading began.

Read the example again

The children piped down when the reading began.

Please pipe down so everyone can hear the story.

Read the example again

Please pipe down so everyone can hear the story.

View meaning & usage

Become quieter or stop talking

pipe down

Informal and sometimes quite direct. “Please” can soften the request.

Haven't studied yet
An walks with a guest from the reading corner to the doorway and says goodbye.
An walks with a guest from the reading corner to the doorway and says goodbye.

see out

She saw the guests out after the event.

Read the example again

She saw the guests out after the event.

Thank you for coming. I will see you out.

Read the example again

Thank you for coming. I will see you out.

View meaning & usage

Accompany a guest to the exit

see someone outsee them out

Here it means accompanying a guest to the exit. “See something out” can also mean staying until a period ends.

Haven't studied yet

The examples were written for this course. Usage was checked against Matt Errey’s book, pages 8, 137, 71, 97, 112. A2–B1 is the course’s intended level.

OBSERVE · UNDERSTAND · MATCH

Match phrases to pictures

Drag a wire from the dot beside a phrase to the dot beside its matching picture. You can also tap a phrase, then a picture. Drag again to change a pair before checking.

Read the picture descriptions for more context. Similar expressions are accepted when they fit the particular scene.

A conversation in context

Read the conversation and find the expressions you have learned.

  1. Mai

    Could you attend to the visitors at the door?

    Read the example again

    Could you attend to the visitors at the door?

  2. Alex

    Yes. I will wait on the tables once everyone is seated.

    Read the example again

    Yes. I will wait on the tables once everyone is seated.

  3. Mai

    Please keep the noise down while I see the first group out.

    Read the example again

    Please keep the noise down while I see the first group out.

Compare the uses

attend to / wait on

“Attend to” means deal with a need or task; “wait on” means serve someone, for example with food. The service setting clarifies the intended sense.

Practice and check your answers

Try answering before revealing the suggested answer. This practice is not scored.

The answers below are models. Other answers can also work if they preserve the facts, meaning and structure requested in the task.

A situation to apply what you have learned

A guest needs help finding a seat. Later a server brings food to the table, and a host accompanies guests to the door.

  1. Describe dealing with the first request.

    Show the answer and explanation

    The host attends to the guest’s request for a seat.

    The host “attends to the guest’s request” by dealing with the seating need, rather than merely looking at the guest.

  2. Complete: The server will wait ___ the table.

    Show the answer and explanation

    on

    “Wait on the table” means serve it; “on” distinguishes service from waiting for a table to become free.

  3. Write the host’s offer at departure.

    Show the answer and explanation

    I will see you out when you are ready to leave.

    “See you out” offers to accompany guests to the door when ready, rather than orders them to leave immediately.

The usage comparisons are checked against the Cambridge Dictionary entries linked beside the compared expressions. The additional conversations and exercises are written for this course.

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