EducationEnglish.Phrasal verbsCOMMUNICATION · A2–B1

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← Phrasal verbs

Lesson 67 / Phone calls & messages

Contact and reschedule.

5 phrases · 12 minutes · Look, listen and try.

Call you, realize the connection error and arrange to respond when you have information.

After this lesson, you can

  • Use this lesson’s expressions to talk about the situation introduced above.
  • Distinguish “call up” and “break up” in context.
  • Use “get back to” in a sentence connected to your own situation.
Practice and check your answers →

Match words to pictures →Play What is She/He doing? →

A randomly assigned, fixed male or female synthetic voice for each phrase or sentence · Slow playback at 0.7× preserves pitch.

Phrase 1 / 5Understand context
Vy calls her friend on the phone, with Minh next to her.
Vy calls her friend on the phone, with Minh next to her.

call up

I will call up my friend to ask about the club.

Read the example again

I will call up my friend to ask about the club.

Dad called our cousins up to arrange a visit.

Read the example again

Dad called our cousins up to arrange a visit.

View meaning & usage

Call someone

call up someonecall someone up

In the lesson, it means calling, close to the meaning “phone someone”. Pronoun in the middle: “call him up”.

Cambridge Dictionary · call up

Haven't studied yet
Vy had difficulty hearing because the voice on the phone was interrupted.
Vy had difficulty hearing because the voice on the phone was interrupted.

break up

Your voice is breaking up. I cannot hear every word.

Read the example again

Your voice is breaking up. I cannot hear every word.

The signal broke up while we were talking.

Read the example again

The signal broke up while we were talking.

View meaning & usage

Sound / signal is intermittent

a signal / voice breaks upyou are breaking up

The call is still connected but the sound is unclear or interrupted. Past tense “broke”; Do not use the meaning of farewell in this lesson.

Cambridge Dictionary · break up

Haven't studied yet
Vy looks at the calendar to find information and then promises to get back to you.
Vy looks at the calendar to find information and then promises to get back to you.

get back to

I will check the time and get back to you this afternoon.

Read the example again

I will check the time and get back to you this afternoon.

The teacher got back to us with the details.

Read the example again

The teacher got back to us with the details.

View meaning & usage

Contact again for answers

get back to someoneget back to someone with something

In the lesson, it is to reply or report information later, not just return to a topic. Past tense “got”.

Haven't studied yet
Vy looks down at the phone screen showing a disconnected-call symbol.
Vy looks down at the phone screen showing a disconnected-call symbol.

cut off

We were cut off in the middle of our call.

Read the example again

We were cut off in the middle of our call.

The call got cut off, so I called again.

Read the example again

The call got cut off, so I called again.

View meaning & usage

Causing the call to be disconnected

be cut offget cut offcut someone off

In the song, the connection is broken, different from the flickering sound in "break up". The past and participle are both “cut”.

Haven't studied yet
Vy put the letter she had prepared in the mailbox with Minh.
Vy put the letter she had prepared in the mailbox with Minh.

send off

We sent off the letter before lunch.

Read the example again

We sent off the letter before lunch.

Send the form off when you have checked it.

Read the example again

Send the form off when you have checked it.

View meaning & usage

Send letters/papers

send off somethingsend something off

Used for sending something, usually a letter or document. Different from seeing someone off in a "see off". Past tense “sent”.

Haven't studied yet

The examples were written for this course. Usage was checked against Matt Errey’s book, pages 19, 14, 50, 31, 113. A2–B1 is the course’s intended level.

OBSERVE · UNDERSTAND · MATCH

Match phrases to pictures

Drag a wire from the dot beside a phrase to the dot beside its matching picture. You can also tap a phrase, then a picture. Drag again to change a pair before checking.

Read the picture descriptions for more context. Similar expressions are accepted when they fit the particular scene.

A conversation in context

Read the conversation and find the expressions you have learned.

  1. Mai

    I called up the organiser, but the sound kept breaking up.

    Read the example again

    I called up the organiser, but the sound kept breaking up.

  2. Alex

    Were you cut off before you could confirm the time?

    Read the example again

    Were you cut off before you could confirm the time?

  3. Mai

    Yes. I will get back to her from a quieter place.

    Read the example again

    Yes. I will get back to her from a quieter place.

Compare the uses

call up / break up

“Call up” here means phone someone; “break up” describes interrupted sound or reception. The same expression can have a different meaning in relationships.

Practice and check your answers

Try answering before revealing the suggested answer. This practice is not scored.

The answers below are models. Other answers can also work if they preserve the facts, meaning and structure requested in the task.

A situation to apply what you have learned

A caller hears missing words during a phone conversation. The connection then ends before an answer is given.

  1. Describe the interrupted sound.

    Show the answer and explanation

    The caller’s voice is breaking up.

    Words dropping out of the call mean the voice is “breaking up”; this is not a relationship ending.

  2. Correct: I will call up her from another phone.

    Show the answer and explanation

    I will call her up from another phone.

    “Her” is the person being called and goes between “call” and “up”; keep the plan to use another phone.

  3. Write a promise to respond later.

    Show the answer and explanation

    I will get back to you once I have a better connection.

    “Get back to you once…” promises a response after the connection improves, rather than claiming an answer now.

The usage comparisons are checked against the Cambridge Dictionary entries linked beside the compared expressions. The additional conversations and exercises are written for this course.

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